Pier 5 Hotel Baltimore

From my first phone call to the hotel to our arrival, stay and check-out, the front desk staff were kind, professional and helpful. They set the standard for how a guest should be treated. They were interested only in our comfort and convenience. The cleaning staff and the restaurant staff were also as kind and helpful as they could be. It has been ages since we have experienced such consistently customer-oriented performance. The rooms were clean, the beds were comfortable, and the location was perfect, right across from the aquarium, within walking distance of the free water taxi, restaurants, other tourist sites, and Little Italy. Among the front desk staff who made our visit so extraordinary were Brian and Linita.

I like everything.. Staff, food, and the location 👍 (price#1)

Very close to a lot of things to do. In walking distance to the aquarium and we were able to park at the hotel before our check in time but parking does cost extra money. I think we had the executive suite it was very big and the tub in the room was amazing.

Beautiful views. Excellent staff. Very welcoming. Great location. We are definitely coming back and requesting the suite we stayed in. We did not need to drive anywhere, as everything was within a short walk. I would highly recommend this hotel.

Amazing location right on the water. Surprisingly quiet since there aren't any through roads passing by. Balcony was more of a walkway with table and chairs for each room. Ample parking in an open lot adjacent to hotel (paid as part of stay). Two restaurants connected directly to hotel. Both evening and morning staff were super friendly. Breakfast had standard warm offerings which was a decent way to start the day.